3.1 Relations with the media and/or representatives of state authorities

The company board designates and communicates the appropriate persons in maintaining their relations with the media.

a. Requested relationships with the media

Any request for information from the media (the newspapers, TV, radio, online, etc.) will be requested from the company in writing at marketing (at) prisum.ro. This request will be directed to the people authorised by the company to maintain the general relationship with the media.

General media relations means: giving interviews (upon the request of media representatives), providing data or information regarding the market where the company operates, the company’s turnover or profitability, the employees’ pay levels, development plans, strategies of any kind, marketing / communication plans, sales objectives, etc.

The persons authorised by the company will receive the questions in writing, draw up the answers in writing and, after these are previously supervised, will be provided to the representatives of the media. Any additional ad-hoc questions asked by the representatives of the media but which were not the subject of the initial questions will be dealt with at a later date by the company’s representatives.

b. Relations with the media initiated by the company (press releases, paid interviews, etc.)

The company may initiate the relationship with media representatives if it considers it necessary to inform the general public or target about certain actions it undertakes (launches, events, points of view, etc.). Some of these may be interviews or headings financially supported by the company.

c. Relations with the media in critical situations

The critical situations will be treated separately, and the company shall appoint only one person to keep in touch with the media representatives in these exceptional circumstances.

If one of the company’s employees appears in public or participates in public discussions without being authorized by the company to do so, they are obliged to mention that they speak in their name and not on behalf of the company.

The company designates its authorised persons to contact the representatives of the media and of the authorities, depending on the subject discussed and the existing situation. In either case, the designated person will be one of the members of the Company Board.

PRISUM HEALTHCARE Code of Conduct

RESPONSIBLE MARKETING